Skip to content

How is my order doing?

No account and no password needed. With the order reference and the email you paid with we tell you exactly where it is.

It is that long string starting with cs_. It is in your confirmation email, on the line «Order reference», and also in the address of the page you came back to after paying (after ?session=). You can paste it just as it is, spaces and all.

The same one you entered at checkout. Upper or lower case makes no difference.

Cannot find the reference?

Search your inbox for “eclipseando” (check spam and promotions too): the confirmation email carries it. If it still does not turn up, write to comercial@flexigobe.com telling us what you bought and with which email address, and we will find it for you.